Privacy Policy

Thai Healing Massage
Last updated: October 16, 2026

Thai Healing Massage respects your privacy. This policy explains how we handle information collected through our website, booking services, telephone conversations, and text messages.

Information we collect

We collect information you provide when contacting us or booking a service, including your name, telephone number, email address if provided, appointment details, massage preferences, and relevant health information you choose to share.

When you interact with our automated phone assistant, we may process call recordings, transcripts, appointment requests, and communication preferences to assist you and manage your booking.

Our website and service providers may also collect technical information, such as browser information, device information, and cookies.

How we use information

We use your information to schedule and manage appointments, respond to questions, provide services, accommodate your preferences, maintain business records, and communicate with you about your requests.

How we share information

We do not sell customer information or share customer information with other businesses for their marketing.

We use service providers for website hosting, appointment scheduling, payment processing, telephone assistance, and communications. These providers process information as needed to support those services. We may also disclose information when required by law.

Mobile information and SMS consent

We do not sell, rent, or share mobile telephone numbers with third parties or affiliates for marketing or promotional purposes.

Text-message opt-in records and consent are not shared with third parties for their own purposes. Providers supporting delivery of our messages may process this information solely to operate the messaging service on our behalf.

Our automated SMS program requires your explicit permission before sending appointment confirmations, rescheduling or cancellation notices, or information you request. Giving us your telephone number alone does not enroll you. SMS consent is optional and is not required to book or purchase a service.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You can also contact us at (808) 724-9962.

Permission for Acuity appointment reminders is managed separately from permission for our automated phone assistant’s text messages.

Your choices

You may contact us to request access to, correction of, or deletion of your personal information. Certain records may need to be retained for business or legal requirements.

Please avoid sending sensitive health or payment information by text message.

Updates

We may update this policy as our services change. The latest version and its update date will appear on this page.

Contact us

Thai Healing Massage
Phone: (808) 724-9962
Website: https://www.thaihealinghawaii.com